Topic: Users can't log in

I have a growing forum but 3 users cannot log in even if I change password.

They report similar messages - username too similar to existing, password too similar to existing username - none is true.

Any ideas?

Re: Users can't log in

Passwords too similar? That's not a PunBB error hmm

Re: Users can't log in

Please advise why that isn't a PunBB message and how it may be appearring.

Two users are unable to log in: other messages include incorrect password and incorrect username.

Is there a way of seeing what password is held and the messages issued?

BTW, I am the "user" but I have a tech (top class guy; I am ex I.T. btw) and he cannot fathom why these two cannot log in.

Re: Users can't log in

Please advise what happens if I delete a user and he re-registers with identical username/email address - will this work?

Re: Users can't log in

Please advise why that isn't a PunBB message and how it may be appearring.

Since it isn't a PunBB message, I don't know tongue
Have you installed any modifications that could be giving that message?

Please advise what happens if I delete a user and he re-registers with identical username/email address - will this work?

You'll lose all the posts, etc linked to that user (and by lose I mean you can either delete them or they won't be linked to the user anymore).

Could you give me a username/password to see this for myself? Also, could you set the email for the account to smartys at this domain so I can do a forgot password request on the account?

Re: Users can't log in

Thanks, S - I'll put my tech on to this.