1 Topic by ekta

  • ekta
  • Member
  • Offline
  • From: France
  • Registered: 2007-02-15
  • Posts: 31

Topic: [Solved] subscribe to topics : no e-mail alerts (french - francais)

Hi all,
I just upgraded my forum to 1.3. The upgrade script has run perfectly on my 100mb database, by the way.
I have a problem, though : users don't receive any e-mail alerts anymore when new posts has been posted in topics they have subscribed.
Is there a known issue about this problem?
Thanks in advance for your help!

ForumPassat.fr

ekta's Website

  • Slavok
  • PunBB Developer
  • Offline
  • From: Russia
  • Registered: 2008-06-11
  • Posts: 1,238

Re: [Solved] subscribe to topics : no e-mail alerts (french - francais)

After what actions this error appeared?

Slavok's Website

3 Reply by ekta

  • ekta
  • Member
  • Offline
  • From: France
  • Registered: 2007-02-15
  • Posts: 31

Re: [Solved] subscribe to topics : no e-mail alerts (french - francais)

After what actions this error appeared?

After the upgrade from 1.2 to 1.3.
I also installed a few extensions. But PunBB official extensions only.

Interesting precision: I just figured out that users that registred after the upgrade receives the e-mail notifications correctly.

ForumPassat.fr

ekta's Website

4 Reply by ekta

  • ekta
  • Member
  • Offline
  • From: France
  • Registered: 2007-02-15
  • Posts: 31

Re: [Solved] subscribe to topics : no e-mail alerts (french - francais)

Anyone? hmm

ForumPassat.fr

ekta's Website

  • Registered: 2010-01-07
  • Posts: 5

Re: [Solved] subscribe to topics : no e-mail alerts (french - francais)

Which extensions were you using? can give me details??

PunBB is a fast and lightweight PHP-powered discussion marketing board.
  • Registered: 2010-01-31
  • Posts: 13

Re: [Solved] subscribe to topics : no e-mail alerts (french - francais)

any updates on this? can it be an issue with future upgrades?

7 Reply by progent (edited by progent 2010-08-03 18:08)

  • Registered: 2006-08-22
  • Posts: 77

Re: [Solved] subscribe to topics : no e-mail alerts (french - francais)

Hi!

I have exactly the same problem. After upgrade to Punbb 1.3, old members don't receive email alerts but new members do.

After tests, all others emails (register, send forum email, new password email) are sent correctly.

My extensions are :

  • Antispam System

  • BBCode buttons

  • Fancy CSS/JavaScript Cacher

  • Fancy Merge Posts

  • Login Box On Frontpage

  • and Private Messaging

There are 5695 records in my table subscriptions and this table is exactly like
http://punbb.informer.com/wiki/punbb13/ … _reference

My problem seems to appear only for old users, not for users who have registered after update to Punbb 1.3.

Thank you for your help!

  • KeyDog
  • KeyDog
  • Global Moderator
  • Offline
  • Registered: 2008-12-12
  • Posts: 1,693

Re: [Solved] subscribe to topics : no e-mail alerts (french - francais)

added to
http://punbb.informer.com/trac/ticket/358

  • Registered: 2006-08-22
  • Posts: 77

Re: [Solved] subscribe to topics : no e-mail alerts (french - francais)

Hi!

Eureka!
E-mail alerts were not sent because my lang directory was "french" (instead of "francais") before my upgrade. In the database (in punbb_users > language), old members had the old directory name.

Have a nice day!

10 Reply by KeyDog

  • KeyDog
  • KeyDog
  • Global Moderator
  • Offline
  • Registered: 2008-12-12
  • Posts: 1,693

Re: [Solved] subscribe to topics : no e-mail alerts (french - francais)

Glad you found solution. Thanks for sharing it. /Ticket closed.