• Paul_F
  • Junior Member
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  • Registered: 2006-10-31
  • Posts: 3

Topic: Cannot delete users or change member type

I have had 1.2.12 installed on a client site for a little while (unused pending site release) and found yesterday that if I try to delete a user (logged in as admin, select user profile admin tab, then click on delete user) then it doesn't work. The page I try to delete from is profile.php?section=admin&id=4. When i click delete, the following page is shown in the browser URL field profile.php?section=admin&id=4&action=foo but I get a 403 forbidden error ("You are not authorized to view this page").

I tried installing 1.2.14 but still have the problem.  I also get the same error if I try to change the user from "member" to "moderator" etc.

Has anyone come across this before, and has a simple solution?  I've searched the forum for "delete user" etc but haven't found an answer.

Thanks,
Paul

  • Smartys
  • Former PunBB Developer
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  • Registered: 2004-04-30
  • Posts: 7,844

Re: Cannot delete users or change member type

That sounds like an issue with your host

  • Paul_F
  • Junior Member
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  • Registered: 2006-10-31
  • Posts: 3

Re: Cannot delete users or change member type

I've just tried a totally fresh install of 1.2.14. Same problem. can you think what kind of host problem it might be? All permissions that I know of are correct (755 - folders and 644 - files).

Can someone with a 1.2.12 or 1.2.14 fresh install try creating and then deleting a user, or moving a member to a different group?

  • Smartys
  • Former PunBB Developer
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  • Registered: 2004-04-30
  • Posts: 7,844

Re: Cannot delete users or change member type

It sounds like they're running mod_security with a bad ruleset: deleting a user and moving groups works fine wink

  • Paul_F
  • Junior Member
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  • Registered: 2006-10-31
  • Posts: 3

Re: Cannot delete users or change member type

Thanks Smartys,

It was a 'mod security' issue with my hosts, all sorted now!

Paul