Topic: Admin pane issues
I try to load the admin_index.php page, on a fresh install, and it tells me this:
An error was encountered
Error: Unable to fetch online count.
Whats happened?
Thanks in advance.
Re: Admin pane issues
Enable debug mode, paste the full error
Re: Admin pane issues
An error was encountered
File: /mnt/w0001/d13/s17/b0298d19/www/whatistheamazon.com/microsec/admin_index.php
Line: 96
PunBB reported: Unable to fetch online count
Database reported: Lost connection to MySQL server during query (Errno: 2013)
Re: Admin pane issues
http://punbb.org/forums/viewtopic.php?id=11845
Netfirms should reallu upgrade their version of MySQL
Re: Admin pane issues
Thanks Smartys
So there isn't very much I can do about it then?
Re: Admin pane issues
You can comment out the line that displays the error 
Re: Admin pane issues
I get a blank page then.. 
Is there a way I can just change where the Administration link goes? So i can have it go to admin_options.php instead?
thanks
Re: Admin pane issues
FIND
// Get number of current visitors
$result = $db->query('SELECT COUNT(user_id) FROM '.$db->prefix.'online WHERE idle=0') or error('Unable to fetch online count', __FILE__, __LINE__, $db->error());
$num_online = $db->result($result);REPLACE WITH
$num_online = 0;Re: Admin pane issues
no dice.
An error was encountered
Error: Unable to fetch version info.
Re: Admin pane issues
Enable debug mode
Re: Admin pane issues
Riight! Forgot!
An error was encountered
File: /mnt/w0001/d13/s17/b0298d19/www/whatistheamazon.com/microsec/admin_index.php
Line: 106
PunBB reported: Unable to fetch version info
Database reported: Lost connection to MySQL server during query (Errno: 2013)
Re: Admin pane issues
Chad92 wrote:
Riight! Forgot!
An error was encountered
File: /mnt/w0001/d13/s17/b0298d19/www/whatistheamazon.com/microsec/admin_index.php
Line: 106PunBB reported: Unable to fetch version info
Database reported: Lost connection to MySQL server during query (Errno: 2013)
FIND
default:
$result = $db->query('SELECT VERSION()') or error('Unable to fetch version info', __FILE__, __LINE__, $db->error());
$db_version = $db->result($result);
break;REPLACE WITH
default:
$db_version = 'Fake';
break;Re: Admin pane issues
still, nothing 
An error was encountered
File: /mnt/w0001/d13/s17/b0298d19/www/whatistheamazon.com/microsec/admin_index.php
Line: 117
PunBB reported: Unable to fetch table status
Database reported: Lost connection to MySQL server during query (Errno: 2013)
thanks for you help with this so far, Smartys!
Re: Admin pane issues
FIND
// Collect some additional info about MySQL
if ($db_type == 'mysql' || $db_type == 'mysqli')
{
$db_version = 'MySQL '.$db_version;
// Calculate total db size/row count
$result = $db->query('SHOW TABLE STATUS FROM `'.$db_name.'`') or error('Unable to fetch table status', __FILE__, __LINE__, $db->error());
$total_records = $total_size = 0;
while ($status = $db->fetch_assoc($result))
{
$total_records += $status['Rows'];
$total_size += $status['Data_length'] + $status['Index_length'];
}
$total_size = $total_size / 1024;
if ($total_size > 1024)
$total_size = round($total_size / 1024, 2).' MB';
else
$total_size = round($total_size, 2).' KB';
}REPLACE WITH
// Collect some additional info about MySQL
if ($db_type == 'mysql' || $db_type == 'mysqli')
{
$db_version = 'MySQL '.$db_version;
}Re: Admin pane issues
Hi Smartys,
Thanks for your help!
That last fix didn't work, but it turns out that the project I'm working on this for is moving companies anyway. I switched where the Administration link goes, so it is temporary now. Thanks once again for the help you provided, I'm sure it will help other unlucky Netfirms customers.
Re: Admin pane issues
Smartys wrote:
http://punbb.org/forums/viewtopic.php?id=11845
Netfirms should reallu upgrade their version of MySQL
According to their latest newsletter, they just have. It's about time.
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