1 Topic by p0Wer

  • p0Wer
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Topic: ERROR! When using ChatBox 2.0!

Approx every 3 seconds when using the chatbox 2.0, this message pops up:

HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, support@supportwebsite.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Apache/1.3.33 Server at www.psp-downgrades.com Port 80

Anyone know how to fix the problem?

thanks smile

  • From: Ottawa, Canada
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Re: ERROR! When using ChatBox 2.0!

You check your "server error log." tongue
It will probably say what was happening when the error occured, and what file and line number it happend on tongue

You did read the error message before posting it, right? 0.o

echo "deadram"; echo; fortune;

3 Reply by p0Wer

  • p0Wer
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Re: ERROR! When using ChatBox 2.0!

Yes I did, and I have no idea how to find the error log...

Could someone point me in the right direction?

  • Smartys
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Re: ERROR! When using ChatBox 2.0!

Moved to Modifications

  • From: Ottawa, Canada
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Re: ERROR! When using ChatBox 2.0!

have cpanel? if not is this a windows or linux server? do you have shell access?

for cpanel... if you look in the main icon area, you'll find some icon that says "raw error logs" or something to that effect tongue

echo "deadram"; echo; fortune;

6 Reply by p0Wer

  • p0Wer
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Re: ERROR! When using ChatBox 2.0!

I don't see anything in the c panel hmm

  • From: Ottawa, Canada
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Re: ERROR! When using ChatBox 2.0!

http://img162.imageshack.us/img162/6442/untitleddz6.th.jpg
If you have cpanel, you can't miss it.

echo "deadram"; echo; fortune;

8 Reply by p0Wer

  • p0Wer
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Re: ERROR! When using ChatBox 2.0!

Well my cpanel doesn't look like that hmm

What should I do? hmm

9 Reply by p0Wer

  • p0Wer
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Re: ERROR! When using ChatBox 2.0!

Can anyone help sad

  • From: Ottawa, Canada
  • Registered: 2006-09-05
  • Posts: 308

Re: ERROR! When using ChatBox 2.0!

have cpanel? if not is this a windows or linux server? do you have shell access?

Well my cpanel doesn't look like that

if not is this a windows or linux server? do you have shell access? Do you know anything about your web server or it's configuration? What software is the web server running? Have a link to the site? Have any information about your web server at all?

echo "deadram"; echo; fortune;

11 Reply by p0Wer

  • p0Wer
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Re: ERROR! When using ChatBox 2.0!

Well all I know is that I'm running a linux server at www.maddogdomains.com

  • From: Ottawa, Canada
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Re: ERROR! When using ChatBox 2.0!

http://help.securepaynet.net/article.ph … dogdomains

If only people would use the support tools they paid for... tongue

If your host does offer any more conclusive help, try opening your ftp program and looking around for a "error.log" file. It's usually not in the "public_html" or "wwwroot" etc... folder. It's usually in something like /var/log or /tmp/awstats.

echo "deadram"; echo; fortune;

13 Reply by p0Wer

  • p0Wer
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Re: ERROR! When using ChatBox 2.0!

deadram wrote:

http://help.securepaynet.net/article.ph … dogdomains

If only people would use the support tools they paid for... tongue

If your host does offer any more conclusive help, try opening your ftp program and looking around for a "error.log" file. It's usually not in the "public_html" or "wwwroot" etc... folder. It's usually in something like /var/log or /tmp/awstats.

The only htcsss file I can see is in the cache, hmm

And I can't seem to find the error logs anywhere sad

Here are the folders in my root:

http://img478.imageshack.us/img478/1460/servermj7.jpg

Where do I find the error log?

14 Reply by p0Wer

  • p0Wer
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Re: ERROR! When using ChatBox 2.0!

Bump neutral

15 Reply by Mark (edited by Mark 2007-03-20 23:07)

  • Mark
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Re: ERROR! When using ChatBox 2.0!

Really do you need to bump after 3 hours...
actually.. do you even need to bump at all,
give people time.

you find the error log in cPanel
see post #7

Mark's Website

16 Reply by p0Wer

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Re: ERROR! When using ChatBox 2.0!

Sorry, but I'm used to forums which people reply in like 5 minutes hmm

And here is a screenshot of my panel:

http://img452.imageshack.us/img452/4518/paneljd8.th.jpg

Thanks for any help

17 Reply by p0Wer

  • p0Wer
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Re: ERROR! When using ChatBox 2.0!

Anyone? sad

Sorry to be a pain hmm