• Registered: 2005-11-16
  • Posts: 8

Topic: Help Desk version of PunBB

First of all, PunBB is the best forum app. Great Job!

Now for the extra bonus...can you recommend a help desk/trouble ticketing system similar to PunBB?

Thanks much! smile

2 Reply by Paul

  • Paul
  • Senior Member
  • Offline
  • From: Wales, UK.
  • Registered: 2003-08-13
  • Posts: 3,089

Re: Help Desk version of PunBB

Wrong forum. Moved from Feature requests.

  • From: France
  • Registered: 2004-11-06
  • Posts: 695

Re: Help Desk version of PunBB

UH... that's a feature request?

I think he's just looking for a ticketing system similar to PunBB...

Jeu de rôle en ligne sur table virtuelle ⁂ Shadowrun France ⁂ Chez Blacky

Jérémie's Website

4 Reply by Paul

  • Paul
  • Senior Member
  • Offline
  • From: Wales, UK.
  • Registered: 2003-08-13
  • Posts: 3,089

Re: Help Desk version of PunBB

Jérémie wrote:

UH... that's a feature request?

I think he's just looking for a ticketing system similar to PunBB...

Which is why I moved it from feature requests to here. Your point was?

And the answer to the question was, none that I can think of.

  • From: France
  • Registered: 2004-11-06
  • Posts: 695

Re: Help Desk version of PunBB

I read ?Moved to?...

I need a new reality filter to help me when I'm sick hmm

Jeu de rôle en ligne sur table virtuelle ⁂ Shadowrun France ⁂ Chez Blacky

Jérémie's Website

  • Jansson
  • Former PunBB Developer
  • Offline
  • From: Sweden
  • Registered: 2003-01-06
  • Posts: 856

Re: Help Desk version of PunBB

Damn... I read moved to as well hmm

I need a new reality filter to help me when I'm not sober I suppose big_smile

  • Registered: 2005-11-16
  • Posts: 8

Re: Help Desk version of PunBB

Thanks Guys,

As suggested a Jérémie, I'm looking for the "punbb" version of a ticketing system...

Cheers! big_smile

  • Registered: 2004-05-24
  • Posts: 449

Re: Help Desk version of PunBB

Do you mean this by any chance?

  • Registered: 2005-11-16
  • Posts: 8

Re: Help Desk version of PunBB

Ciao Strofanto,

Yes...Trac is my favorite tool but I can't load Python on my server. In fact Trac is the best I found so far but I was wondering if something PHP-based, punBB-like is available.

Thanks!

  • Registered: 2005-11-16
  • Posts: 8

Re: Help Desk version of PunBB

Bump smile

  • Registered: 2005-11-16
  • Posts: 8

Re: Help Desk version of PunBB

Ok, this is my last bump smile

Any help is appreciated...

  • Registered: 2006-06-05
  • Posts: 410

Re: Help Desk version of PunBB

I don't know of any either...

http://www.punres.org/viewtopic.php?id=3015

  • Registered: 2005-11-16
  • Posts: 8

Re: Help Desk version of PunBB

Thanks Guardian34!

Yes, eTicket from SourceForge looks OK. Another interesting open source one is http://www.thebuggenie.com/.

I don't expect to reinvent the wheel with PunBB, but I do think there's room for a Mod.

Cheers!

  • From: U.S.A.
  • Registered: 2005-08-26
  • Posts: 1,607

Re: Help Desk version of PunBB

"BUGS" requires a webserver (we recommend Apache) with PHP installed (PHP 5 not supported), and MySQL

(Emphasis mine)

Yuck.

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