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Ok, I enabled error logs, tried to load the help.php again, and then checked the log, all it says is

[Mon Mar 16 06:09:00 2009] [error] [client 87.112.53.179] sh: line 1: /usr/bin/uptime: Permission denied, referer: http://c1974.com/

Thanks. I downloaded new .zip, expanded it and FTP'd the new help.php in place of the old, but still the same story..

Still no idea why this is. Anyone?..

Ok, I eventually got it to work.

For anyone else in the same circumstances, here's how:

1. Go to https://ac.mediatemple.net/domains/index.mt then click on your primary domain (at the top of the list)

2. Click on 'Manage Databases', then click 'Add A Database', then make a new database and name it.

3. Then on the same page click 'Global Settings' then click 'Add a new user' and name it, for simplicity i used the same name as the database. Add a password.

4. Then next to the new username click the 'Permissions' button, and change then from 'No Access' to 'Read/Write'.

That should be good.

5. go to http://yourURL.com/punbb/admin/install.php and enter the following

"Database server (Required) The address of your database server. For SQLite enter anything."

internal-db.sxxxxx.gridserver.com

"Database name (Required) Existing database PunBB will be installed to."

dbxxxxx_yourdatabasename

"Database username For database connection. Ignore for SQLite."

dbxxxxx_yourdatabaseusername

"Database password For database connection. Ignore for SQLite."

yourdatabaseusernamepassword

"Database password For database connection. Ignore for SQLite.
Table prefix Optional database table prefix e.g. "foo_"."

Leave this blank.

Fill in the rest as requested and hopefully all should be well.

Maybe that'll be of some use to the next person searching 'install PunBB Media Temple' or similar.
Easy when you know how