• Registered: 2007-08-14
  • Posts: 5

Topic: Client does not support authentication protocol requested by server???

Trying to install PunBB, and keep getting this error:

An error occured on line 58 in file d:\hosting\lauralynn\forums\include\dblayer\mysql.php.

PunBB reported: Unable to connect to MySQL server. MySQL reported: Client does not support authentication protocol requested by server; consider upgrading MySQL client

I have created the MySQL database...

Please advise... thanks a bundle!!

Susan

  • From: Leuven, Belgium
  • Registered: 2005-06-14
  • Posts: 2,653

Re: Client does not support authentication protocol requested by server???

Have you tried using MySQLi?

3 Reply by mrskrabitz (edited by mrskrabitz 2007-08-14 18:40)

  • Registered: 2007-08-14
  • Posts: 5

Re: Client does not support authentication protocol requested by server???

So, how do I enable the MySQLi database...

Thanks!
Susan

  • From: Leuven, Belgium
  • Registered: 2005-06-14
  • Posts: 2,653

Re: Client does not support authentication protocol requested by server???

Your host will have to have it installed. If they don't, ask them for it, they should install it if they'll be using a newer MySQL version.
If it's installed, it's in the drop-down in install.php.

  • Registered: 2007-08-14
  • Posts: 5

Re: Client does not support authentication protocol requested by server???

I am looking at my Install.php and have clicked on the "database type" drop down, correct?

My only option in that drop down is "mysql standard"...

  • From: Leuven, Belgium
  • Registered: 2005-06-14
  • Posts: 2,653

Re: Client does not support authentication protocol requested by server???

Well, then you'll have to contact your host.

By the way, what PHP and MySQL version are you running?

  • Registered: 2007-08-14
  • Posts: 5

Re: Client does not support authentication protocol requested by server???

I am hosted through GoDaddy, assuming your talking about Mysql through starfield tech and php through myphpadmin

Off to call Godaddy,

Thanks for the help...

Susan

  • Smartys
  • Former PunBB Developer
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  • Registered: 2004-04-30
  • Posts: 7,844

Re: Client does not support authentication protocol requested by server???

http://dev.mysql.com/doc/refman/5.0/en/old-client.html

  • Registered: 2007-08-14
  • Posts: 5

Re: Client does not support authentication protocol requested by server???

That site would work if I were using an older version of mysql, however, the version I am using is 5.0

Susan

10 Reply by quaker

  • quaker
  • quaker
  • Senior Member
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  • From: USA
  • Registered: 2006-02-22
  • Posts: 1,783

Re: Client does not support authentication protocol requested by server???

mrskrabitz wrote:

Trying to install PunBB, and keep getting this error:

An error occured on line 58 in file d:\hosting\lauralynn\forums\include\dblayer\mysql.php.

PunBB reported: Unable to connect to MySQL server. MySQL reported: Client does not support authentication protocol requested by server; consider upgrading MySQL client

I have created the MySQL database...

Please advise... thanks a bundle!!

Susan

d:\hosting? that sound like it is on your machine instead of on godaddy server?
d:\hosting\lauralynn\forums\include\dblayer\mysql.php.

Q

My stuff or my style might sux, but atleast I'm willing to help when I can.
Don't be stupid and help ! We are the stupid one's !!!

quaker's Website

  • Smartys
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  • Registered: 2004-04-30
  • Posts: 7,844

Re: Client does not support authentication protocol requested by server???

Godaddy does Windows hosting wink

And the link I gave you applies to 5.0. Read it tongue

12 Reply by quaker

  • quaker
  • quaker
  • Senior Member
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  • From: USA
  • Registered: 2006-02-22
  • Posts: 1,783

Re: Client does not support authentication protocol requested by server???

if she got a windows host service... then she needs to change over to  a linux server... alot of issue with windows based servers running.. mysql ....

good friend had to change over to linux he got a hosting account with godaddy...


Q

My stuff or my style might sux, but atleast I'm willing to help when I can.
Don't be stupid and help ! We are the stupid one's !!!

quaker's Website

  • Smartys
  • Former PunBB Developer
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  • Registered: 2004-04-30
  • Posts: 7,844

Re: Client does not support authentication protocol requested by server???

quaker wrote:

if she got a windows host service... then she needs to change over to  a linux server... alot of issue with windows based servers running.. mysql ....

good friend had to change over to linux he got a hosting account with godaddy...


Q

Really? I've never had any issues smile

14 Reply by quaker

  • quaker
  • quaker
  • Senior Member
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  • From: USA
  • Registered: 2006-02-22
  • Posts: 1,783

Re: Client does not support authentication protocol requested by server???

for some reason he couldnt get it going even with there help. so ask them to switch his account to a linux server and within a few mins punbb running smooothly... might be there guru he was on the phone with reading from a book.. called godaddy support for dummy's!


Q

My stuff or my style might sux, but atleast I'm willing to help when I can.
Don't be stupid and help ! We are the stupid one's !!!

quaker's Website