1 Topic by timstr (edited by timstr 2006-04-17 16:26)

  • timstr
  • Junior Member
  • Offline
  • Registered: 2006-04-17
  • Posts: 5

Topic: Internal Server Error when moving a member to a different user group

I am running PunBB 1.2.11 on Apache/PHP 4.3.10/MySQL 3.25.58.

When I try to move a member to a different user group (i.e. from 'Members' to 'Moderators') I get an Internal Server Error.

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

The URL it tries to access is: /profile.php?section=admin&id=3&action=foo

I haven't encountered any other errors or problems so far.
Does anyone have a clue as to what could be the problem here?

On another note: Any way to prevent guests from viewing the user list?

[edit]Some spelling. wink[/edit]

  • Smartys
  • Former PunBB Developer
  • Offline
  • Registered: 2004-04-30
  • Posts: 7,844

Re: Internal Server Error when moving a member to a different user group

Check the error log, see what you find there?
I have a feeling I know (old mod_security rules with a bad rule in them), but you should check

3 Reply by timstr (edited by timstr 2006-04-17 16:34)

  • timstr
  • Junior Member
  • Offline
  • Registered: 2006-04-17
  • Posts: 5

Re: Internal Server Error when moving a member to a different user group

Here's what it says in the error log:

[Mon Apr 17 18:24:09 2006] [error] [client x] mod_security: Access denied with code 500. Pattern match "profile\\\\.php\\\\?section=admin\\\\&id=.*\\\\&action=foo" at REQUEST_URI [hostname "x"] [uri "/profile.php?section=admin&id=3&action=foo"] [unique_id "x"]

I've replaced some sensitive information with a single 'x'.

  • Smartys
  • Former PunBB Developer
  • Offline
  • Registered: 2004-04-30
  • Posts: 7,844

Re: Internal Server Error when moving a member to a different user group

I was right then wink
You're using old mod_security rules

  • Smartys
  • Former PunBB Developer
  • Offline
  • Registered: 2004-04-30
  • Posts: 7,844

Re: Internal Server Error when moving a member to a different user group

http://www.gotroot.com/downloads/ftp/mo … /jitp.conf
That's the updated version

  • timstr
  • Junior Member
  • Offline
  • Registered: 2006-04-17
  • Posts: 5

Re: Internal Server Error when moving a member to a different user group

Thanks Smartys. I've contacted my host to see if they can update the mod_security rules.
I'll keep you posted.

  • timstr
  • Junior Member
  • Offline
  • Registered: 2006-04-17
  • Posts: 5

Re: Internal Server Error when moving a member to a different user group

According to my host, their mod_security rules are not outdated.
Rather, they think it might be a conflict with some of the custom rules they are using.

Do you think this could be the case?

  • Smartys
  • Former PunBB Developer
  • Offline
  • Registered: 2004-04-30
  • Posts: 7,844

Re: Internal Server Error when moving a member to a different user group

If their custom rules were grabbed prior to December 1 2005 or so from a list similar to the one I posted, then yes, that's the problem: they're using the bad rule tongue