• From: New Zealand
  • Registered: 2006-12-14
  • Posts: 30

Topic: broacast email failing

I am not sure if I should be asking my hosting service or the punbb community about this issue, so I'm asking both:

I am receiving errors while trying to send a broadcast email to 105 users. The messages are:

#1
An error was encountered
Error: Unable to send e-mail. Please contact the forum administrator with the following error message reported by the SMTP server: "550 sorry, no mailbox here by that name. (#5.7.17) ".


#2 - without SMTP username & SMTP password in "options" under the admin menus
An error was encountered
Error: Unable to send e-mail. Please contact the forum administrator with the following error message reported by the SMTP server: "553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1) ".

the account for webmaster does exist - i get mail all the time from the website because I have "notify new registrations" switched on. Can anyone shed some light on what's going wrong, please?

asardar's Website

  • Smartys
  • Former PunBB Developer
  • Offline
  • Registered: 2004-04-30
  • Posts: 7,844

Re: broacast email failing

I would ask your host, but I think the issue has to do with the email addresses you're sending to, which would explain why "nodtify new registrations" works

  • From: New Zealand
  • Registered: 2006-12-14
  • Posts: 30

Re: broacast email failing

You're quite right. An few email addresses failed on sending, and it looks like the whole broadcast system failed thereafter because no-one received the broadcast. Should that be the case?

asardar's Website

  • Smartys
  • Former PunBB Developer
  • Offline
  • Registered: 2004-04-30
  • Posts: 7,844

Re: broacast email failing

No, because the emails are sent at once, not in batches wink

  • From: New Zealand
  • Registered: 2006-12-14
  • Posts: 30

Re: broacast email failing

One more question please:

is there any way to view a log of the boradcast feature - formatted or raw?

asardar's Website